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Privacy Policy & Terms of Service

Privacy practices, website terms, and SMS program disclosures for NB 21 Real Estate LLC in Western New York.

Your Privacy

We respect your privacy. Mobile information and phone numbers will not be shared or sold to third parties/affiliates for marketing or promotional purposes under any circumstances.

Information We Collect

When you submit a home valuation request or buyer inquiry, we collect the name, email address, phone number, and property or search details you provide. This information is used solely to respond to your request and provide real estate services in Western New York.

How We Use Your Information

Your information is used to contact you about your real estate goals, provide property information and market updates, and fulfill legal or brokerage obligations. We do not sell your personal data.

SMS & Messaging Consent

By providing your phone number and opting in, you consent to receive calls and text messages from NB 21 Real Estate LLC. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to opt out at any time or HELP for assistance.

Data Retention & Security

We retain lead information only as long as needed to serve you or as required by New York real estate record-keeping rules, and we use reasonable safeguards to protect it.

Contact

Questions about this policy? Email Natali@nataliwnyhomes.com or call (716) 245-7271.

Terms and Conditions

We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.

You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at Natali@nataliwnyhomes.com or (716) 245-7271.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

If you have any questions regarding privacy, please read our privacy policy above or contact us at Natali@nataliwnyhomes.com.

Program Details & Carrier Waiver

Program: NB 21 Real Estate LLC client communication alerts. Messages may include responses to property inquiries, property information, showing and appointment confirmations, reminders, and transaction-related updates. Message frequency varies.

Consent to receive text messages is not a condition of any purchase or service. Supported carriers include AT&T, Verizon Wireless, T-Mobile, and others; carrier support may change without notice.

Limitation of Liability

Property information is deemed reliable but not guaranteed and is subject to change. To the fullest extent permitted by law, this website and its owner are not liable for damages arising from use of the site or its content.